If I receive a faulty/damaged packaged product from Kantoor, what should I do in that case?
 – If any product shipped to you is in faulty/damaged condition, you are asked by us to e-mail the images of the faulty/damaged packet, as soon as you open the packet. Once we receive the damaged packet, we will ship a duplicate order to you. In case the required product is out of stock, a full refund will be initiated.

If I have to return the product ordered from Kantoor, how can I do that?
– Anyways if the product(s) purchased is no longer required by you, you can send us an email within 48 hours (2 days) of obtaining purchased order. You can also return the shipment, if unopened, for a repayment or gift voucher for the same amount. However, in such condition, we regret to inform that we would not be able to compensate for the shipping charges spent by you.